Saree.com offers convenient, minimum questions asked Returns of delivered products, in case a customer finds a product/ its condition unsatisfactory, upon delivery. However, a considerable amount of logistical effort is spent in ensuring that a product reaches your doorstep. We sincerely urge you to confirm various aspects of a product and submit measurements with utmost care – at the time of shopping itself – so that minimal Returns scenarios arise. Nonetheless, if you wish to raise a Returns request, kindly follow the policy as below -
A customer must raise a return request within the two days of an order delivery. You can raise a return request by sending an email to email@example.com – clearly stating your Order Number. Also mention the purpose of email and order number in the Subject Line of the Returns Email.
A customer can return a delivered product, within 7 days of registering the return request with Saree.com.
In a usual Returns situation, customer would have to bear the Return shipping cost – of sending the product back to us.
The Shipping charge levied on a delivery will not be refunded against any order.
Customized outfit/s stitched based on custom measurements cannot be returned nor exchanged. Same applies for all Made-to-Order outfit/s.
A Saree cannot be returned if its blouse or petticoat has been stitched.
A Lehenga Choli cannot be returned, if its blouse/ choli or lehenga has been custom stitched.
Accessories cannot be returned or exchanged. No refunds are allowed on accessories.